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    Privacy Policy

    Last Updated: August 26, 2026

    1. Introduction

    We at RO'YA Digital (hereinafter "we," "our," or "the Company") are committed to protecting the privacy of our website visitors and clients. This Privacy Policy explains how we collect, use, share, and protect personal information when you use our website www.royadigital.com or our services.

    By using our website or services, you agree to the practices described in this policy.

    2. Company Information

    • Legal Name: Roya 360 / רואיה 360
    • Business Registration Number: 558641429 (Registered Partnership - Israel)
    • Address: HaTsanhanim 17, Be'er Sheva, Israel
    • Email: info@royadigital.com
    • Phone: +972-52-528-6791

    3. Information We Collect

    3.1 Information You Provide Directly

    When you use contact forms or request a quote, we collect:

    • Full name
    • Phone number
    • Email address
    • Message content (optional)

    3.2 Information We Collect Automatically

    When you browse our website, we automatically collect:

    • IP address
    • Browser and device type
    • Operating system
    • Pages visited and visit duration
    • Referrer (the website you came from)
    • General geographic information (country/city)

    3.3 Cookies

    We use cookies and similar tracking technologies. Full details in Section 7.

    4. How We Use Your Information

    We use the collected information for the following purposes:

    • Responding to inquiries: Contacting you regarding your request or question
    • Providing services: Preparing quotes and providing our digital services
    • Analytics: Understanding how visitors use our website and improving their experience
    • Marketing: Sending relevant marketing content (only with your consent)
    • Legal compliance: Meeting legal and regulatory obligations

    5. Sharing Information with Third Parties

    We share your information with the following service providers that help us operate our business:

    5.1 Formspree

    5.2 Google Analytics 4 and Google Tag Manager

    5.3 Vercel Analytics

    5.4 Meta (Facebook) Platforms

    • Purpose: If you are our client and have connected your Facebook/Instagram account to our client management platform, we receive data from Meta about your pages and leads
    • Data transferred: Page IDs, lead forms, lead data (name, email, phone)
    • Privacy policy: https://www.facebook.com/privacy/policy

    5.5 WhatsApp Business

    We do not sell your personal information to any third party.

    We may disclose your information in the following cases:

    • In response to a court order or lawful government request
    • To protect our rights, property, or safety, or that of other users
    • In case of merger or sale of the company, data transfers with the acquiring company

    7. Cookies

    We use the following types of cookies:

    TypeNamePurposeDuration
    NecessarySite loadersOperating the websiteSession
    Analytics_ga, _gid, _gat, _ga_*Google AnalyticsUp to 2 years
    AnalyticsVercelPerformance measurementSession

    You can manage cookie preferences through your browser settings. Disabling cookies may affect website functionality.

    8. Data Security

    We take reasonable security measures to protect your information from unauthorized access, modification, disclosure, or destruction. These measures include:

    • Encryption of communications via HTTPS
    • Selection of reputable, certified service providers
    • Limited employee access on a need-to-know basis

    However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

    9. Data Retention

    We retain your personal information for as long as necessary to provide services or as required by law. When no longer needed, we securely delete or anonymize the data.

    • Contact form data: Up to 2 years after last contact
    • Analytics data: Up to 26 months (GA4 default)
    • Contracted client data: Up to 7 years after contract end (Israeli legal requirement)

    10. Your Rights

    Under Israeli law (Privacy Protection Law, 1981) and European GDPR regulations, you have the following rights:

    • Right to access: Obtain a copy of data we hold about you
    • Right to rectification: Correct inaccurate data
    • Right to erasure: Request deletion of your data (see Section 11)
    • Right to object: Object to processing of your data for direct marketing
    • Right to data portability: Receive your data in a portable format

    To exercise any of these rights, contact us at info@royadigital.com.

    11. Data Deletion

    If you wish to delete your data from our systems, please visit our Data Deletion Instructions page or send a request to info@royadigital.com.

    We will respond to your request within 30 days.

    12. Children's Privacy

    Our website and services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from minors. If you discover that a minor has provided us with personal information, please contact us immediately so we can delete it.

    13. International Data Transfers

    Your data may be transferred to countries outside Israel (United States, European Union) when using services such as Google, Meta, and Vercel. These companies are committed to equivalent data protection standards (such as DPF and SCCs).

    14. Changes to This Policy

    We may update this policy from time to time. We will notify you of significant changes by posting a notice on our website. The "Last Updated" date at the top of the page reflects the most recent revision.

    15. Contact Us

    For any questions or concerns about this policy or our handling of your data, contact us:

    Roya 360 (RO'YA Digital)

    • Email: info@royadigital.com
    • Phone: +972-52-528-6791
    • Address: HaTsanhanim 17, Be'er Sheva, Israel
    • Business Registration Number: 558641429
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